At bng games, your privacy is our priority. This document transparently explains how we collect, use, store, and protect your personal data as a player on our platform.
Six core principles that shape how bng games handles the personal data of Malaysian players.
We only collect data that is strictly necessary to provide our services. No excess data is collected without a clear and legitimate purpose.
Your data is stored on servers protected by strict access controls, 24/7 monitoring, and regular backups to prevent data loss.
We clearly inform you of every type of data collected, its purpose, and its retention period before you register.
Any use of your data for purposes beyond the scope of core services requires your explicit consent. You may withdraw that consent at any time.
You have the right to request correction of inaccurate information or to request deletion of your personal data in accordance with the established procedure.
Bng games fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your data is handled to the highest legal standards.
This Privacy Policy describes the data collection and handling practices of bng games. By using our platform, you agree to the terms set out here. Please read carefully — we've written this in plain language, not complicated legal jargon.
Bng games ("we", "Platform") values the privacy of every player who registers and plays on our platform. This Privacy Policy is designed to ensure you fully understand how your personal information is managed — from the moment you register to every time you log in and play.
We never treat your personal data as a business asset to be sold. Instead, we view it as a trust you place in us for a specific purpose only — to provide a safe, seamless, and enjoyable gaming experience on the bng games platform.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. It applies to all users of the bng games platform, whether accessed via the website bnggames.onl or our official mobile app. Any third-party services you access through external links — where applicable — are subject to their own privacy policies.
Bng games collects personal data in two main ways: directly when you provide it to us, and automatically while you use the platform. Below is a detailed breakdown of the types of data we collect:
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Identity Information | Account verification & KYC | 5 years after account closure |
| Financial Information | Payment processing | 7 years (audit requirement) |
| Usage Data | Platform improvements | 2 years |
| Communication Data | Customer support | 3 years |
| Technical Data | Security & Fraud | 1 year |
Every piece of data we collect has a clear purpose and will not be used beyond that purpose without your consent. The following are the primary uses of your personal data on the bng games platform:
You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any of our promotional emails, or by contacting the bng games customer support team.
Bng games does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited situations where we need to share your data with certain parties to support platform operations:
We work with carefully selected third-party service providers to support platform operations, including:
All of these service providers are bound by strict confidentiality agreements and may only use your data for the specific purposes we have defined.
In certain circumstances, bng games may be required by law to disclose your data to relevant authorities, including law enforcement agencies, courts, or financial regulatory bodies. Such disclosures will only be made when legally mandated and will be communicated to you where permitted by law.
bng games does not share your data with advertising companies, data brokers, or any party not directly involved in the operation of our platform. This is our unwavering commitment.
Bng games uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
You can manage and delete cookies through your browser settings. However, disabling essential cookies will affect platform functionality and you may be unable to log in or play normally. We recommend keeping essential cookies active for the best experience on bng games.
Bng games continuously invests in the latest security infrastructure to keep your personal data safe at all times. The security measures we implement include:
While we take all reasonable measures, no security system can guarantee 100% protection. You also play an important role by keeping your account password confidential and not sharing your login credentials with anyone.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 working days.
If your data is inaccurate or outdated, you have the right to request that we correct it promptly.
You may request deletion of your data, subject to legal obligations requiring us to retain certain records.
You may request that we restrict the processing of your data in certain situations, such as during a dispute about data accuracy.
You may request your data in a machine-readable format for transfer to another platform of your choice.
Any consent you have previously given for data processing may be withdrawn at any time without affecting the validity of prior processing.
To exercise any of the rights above, please contact the bng games customer support team via live chat or email at [email protected]. We will verify your identity before processing any requests related to your personal data.
Bng games retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law. Our general principle is to not retain data longer than necessary.
Once your account is closed, whether at your request or by bng games, your data will be retained for the minimum period required to meet legal obligations — particularly financial records mandated by Malaysia's tax and anti-money laundering laws. After that period ends, your data will be securely deleted or permanently anonymized.
Analytics and usage data that contain no personal information may be retained longer in anonymised aggregate form for ongoing platform improvement purposes.
Bng games is a gaming platform exclusively for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
If we discover or suspect that personal data has been collected from underage minors, we will take immediate action to delete that data and close the account in question without delay. Parents or guardians who believe their child has registered on our platform are urged to contact our support team immediately.
If you suspect someone under the age of 18 is using the bng games platform, please contact us immediately at [email protected]. We will investigate and take appropriate action within 24 hours.
Bng games reserves the right to amend this Privacy Policy from time to time to reflect changes in our operations, new legal requirements, or improvements in our data protection practices. The latest effective date is always displayed at the top of this document.
For any significant amendments that affect your rights or how we use your personal data, we will notify you via your registered email at least 14 days before the amendment takes effect. Minor changes such as spelling corrections or language clarifications do not require advance notice.
Your continued use of the bng games platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you have the right to close your account before the amendments take effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you at any time.
If you are not satisfied with how we have handled your complaint after going through our internal channels, you have the right to report it to the Department of Personal Data Protection Malaysia or the relevant regulatory body.
Privacy is more than a legal obligation for us — it is a core value that shapes how we build and operate bng games. Your trust is the foundation of our relationship, and we will always strive to maintain it.
Sign up today and enjoy a safe, fair, and exciting gaming experience. Your data is fully protected and your privacy is fully respected by bng games.