At bng games, we believe that enjoyable gaming starts with good self-control. This page is your complete guide to ensuring your gaming experience remains positive, in control, and responsible.
We provide a range of self-control tools that you can activate directly from your account to ensure your gaming experience stays healthy.
Set a maximum deposit limit for a daily, weekly, or monthly period. Once the limit is reached, the platform will automatically stop additional deposits until the next period.
Enable automatic notifications that remind you after playing for a set period of time. You can set alerts at 30 minutes, 1 hour, or any duration of your choice.
Need a short break? Activate cool-off mode for 24 hours, 7 days, or 30 days. During this period, your account will be fully blocked from all wagering activity.
Long-term self-exclusion options are available from 6 months to 5 years, or permanently. Your account will be fully blocked and cannot be re-registered during that period.
Set the maximum loss amount you are willing to absorb within a given period. Once this limit is reached, your gaming session will be automatically ended to protect your account balance.
Review your gaming activity summary regularly — including total time played, deposits, and win records. This information helps you evaluate your own gaming patterns.
Responsible gaming isn't just a slogan — it's a set of values and practices that keep gaming a healthy form of entertainment, not an emotional or financial burden. At bng games, we treat this commitment as part of our platform's identity, not merely a licensing requirement.
At its core, responsible gaming means playing with money you can afford to lose without affecting your daily needs, playing in a stable emotional state, and knowing when to stop. It also means enjoying each game purely as an entertainment experience — much like watching a film or dining out.
Bng games provides a transparent and fair gaming environment. Every game on our platform uses a certified, independently audited Random Number Generator (RNG), ensuring every outcome is random and cannot be manipulated by anyone — including us.
Remember: Wins in gaming are the result of chance, not guaranteed skill or strategy. Every session carries the same probability of winning and losing regardless of previous sessions.
Bng games operates on the principle that happy, healthy players are the greatest asset of our platform. We do not want players spending beyond their means, as this only leads to long-term negative consequences for the player and for the reputation of our platform.
That's why we actively invest in developing self-control tools, training our support team to recognize signs of problem gambling, and partnering with independent support organizations. This isn't just a compliance obligation — it's a conscious choice we make as a responsible platform.
Gambling problems rarely appear overnight. They typically develop gradually and can be difficult to recognise from the inside. Here are the signs to watch for in yourself or someone you care about:
Continuing to play or increasing your bet amount in hopes of recovering money already lost. This is one of the earliest signs of problem gambling.
Work, family, or daily responsibilities are beginning to suffer because too much time is being spent on gaming.
Using borrowed money, credit, or funds meant for daily necessities such as bills or food to deposit into your gaming account.
Feeling the need to hide your gaming activity from your partner, family, or friends because you know they would disapprove.
Feeling anxious, irritable, or restless when unable to access the gaming platform for a certain period of time.
Using gaming as a way to forget stress, depression, anxiety, or personal problems you are currently facing.
If you identify more than two of the above signs in yourself, we encourage you to contact the bng games support team or an external support organisation. Acknowledging the problem is the single bravest first step.
Answer the questions below honestly. This is not an official test, but a personal guide to help you assess your own gaming habits:
Do you set a spending limit before starting a session and stick to it without exception?
Can you stop playing at any time without feeling compelled to continue?
Are you only playing with entertainment money — not essential funds like rent, bills, or food?
Are your family and friends aware of your gaming activity and there is nothing you need to hide from them?
When you lose, are you able to accept it as the cost of entertainment without feeling the urge to chase your losses?
Does gaming take up a proportional amount of your time without interfering with other activities?
If your answer is "no" to two or more of the questions above, we encourage you to use the bng games self-control tools or seek appropriate external support.
All bng games self-control tools are accessible directly from your account settings page. Here's how to activate them:
Log in to your bng games account via the official website or mobile app. Make sure you are using your personal device for security.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
On the settings page, look for the tab or section titled "Responsible Gaming" or "Self-Control" to view all available options.
Choose the type of limit you want to activate — deposit, time, loss, or self-exclusion. Enter the appropriate value and confirm your selection.
The limit you set will take effect immediately. Any changes to increase the limit require a 48-hour waiting period for your safety.
Can't find the self-control settings? Contact the bng games support team via 24/7 live chat and we'll help you activate them within minutes.
What percentage of your gaming habits are healthy?
The bng games support team is available 24 hours a day, 7 days a week. Reach us via live chat within the platform.